Services & Support
To ensure that the business and technology are working together
For Accurate Implementations
To successfully deploy MLabs product suite in compliance with strategic requirements
IMPLEMENTATION
MLabs Implementation Team will work directly with your organization through every step of the process. A dedicated team works with your team through the process to ensure a seamless launch. The Implementation Manager guides the project, working with a Solution Architect and Product Support to ensure all business requirements are met. The Account Manager takes care of all your needs post-launch.
CUSTOM INTEGRATION
MLabs built its Digital Core Banking to be highly flexible, with simple and rapid integration to other ecosystems. With customer satisfaction being the main driver of an excellent journey, MLabs offers a Loyalty option combined with data analytics, that allows Neobanks to understand their clients’ behaviors and habits and respond to their needs with services they desire, at the right time.
PLATFORM SUPPORT
MLabs provides a complete Platform support with its digital banking, mobile, FinTech experienced team for a wide range of financial systems. From the SaaS Platform deployment and broad technology support, MLabs fulfills the business functions changing needs. MLabs Support team can provide partners and customers with the finest expertise, and the specialists can be retained on an as-required basis. MLabs can extend the lifecycle of financial systems.
CLOUD MANAGEMENT
MLabs has experienced cloud platform consultants available for assistance when implementing digital, mobile and financial systems. A productive combination of skills and resources to augment efficiency by providing the specific skills needed. MLabs uses a collaborative approach based on its digital cloud banking expertise. MLabs utilizes Agile Processing with clear milestones and frequent checkpoints to deliver on time and on budget.
Services & Support
MLabs customer support experience vital for digital transformation
Domain Experts
MLabs offers Domain Expertise services in the following areas: Functional Requirements Analysis; Project Mgmt. using Iterative Development Methodologies; SaaS implementation; Training and Knowledge-Transfer Programs. MLabs experts can provide successful completion of a financial service project. MLabs training team has developed dedicated courses geared to train customer staff in various aspects of the MLabs SaaS and Programs offering.
Cloud Management
MLabs has experienced SaaS Platform consultants available for assistance when implementing mobile and financial systems. A productive combination of skills and resources can be utilized to augment the Partner‘ staff efficiency by providing the specific skills needed. MLabs collaborative approach is based on its multiple years of banking expertise. MLabs utilizes Agile principles with clear milestones and frequent checkpoints to deliver on time and on budget.
Platform Support
MLabs provides a SaaS Platform support with its digital banking, mobile, FinTech experienced for a wide range of financial systems. From the SaaS Platform deployment and broad technology support, MLabs provides the business functions changing needs. MLabs Support team can help its partners and customers with the finest expertise and MLabs specialists can be retained on an as-required basis. MLabs can extend the lifecycle of financial systems.