Services & Support
To ensure that the business and technology are working together
For Accurate Implementations
To successfully deploy our SaaS platform to comply with banking modernization requirements
SPARK DEPLOYMENT
SPARK deployment team will work directly with your organization through every step of the process. A dedicated team works with your team through the process to ensure a seamless launch. The Implementation Manager guides the project, working with a Solution Architect and Product Support to ensure all business requirements are met. The Account Manager takes care of all your needs post-launch.
xiPaaS IMPLEMENTATION
xiPaaS is highly flexible, via simple and rapid integration with other core systems. With customer satisfaction being the main driver of an excellent journey, we provide a SaaS platform with data analytics, that allows our B2B partners to serve their customers by responding to their needs with high quality services.
SPARK - xiPaaS SUPPORT
We provide SPARK a complete SaaS Platform support with our digital banking, mobile, FinTech experienced team for a wide range of financial systems. From the SPARK' SaaS Platform deployment and broad technology support, we fulfill the business functions changing needs. Our Support Team can provide to our partners the finest expertise, and the specialists can be retained on an as-required basis. SPARK and Side Core can extend the lifecycle of financial systems.
CLOUD CENTRIC MANAGEMENT
We have experienced cloud platform consultants available for assistance when implementing digital, mobile and financial systems. A productive combination of skills and resources to augment efficiency by providing the specific skills needed. We use a collaborative approach based on its digital cloud-native banking expertise. We utilize Agile Processing with clear milestones and frequent checkpoints to deliver on time and on budget.
Competitive Advantage
Experience, Commitment, Results
Technical Support
The SLA governed, 24/7 IT support helps maintain efficient system operations and ensures reported issues are attended to as soon as they arise, even outside of business hours.
Compliance
We offer a highly skilled and experienced team to manage the systems compliance with regulatory requirements so that you can focus on your core business objectives.
Security
Our team of cyber security professionals can work with you to make sure your data security is not compromised and that all systems are safe from attacks.
Business Inteligence
Our team is made by experts from various sectors with many years of experience to offer our partners business intelligence services that can help them to stay competitive and evolve.
Risk Management
We can help to develop and implement a robust IT Risk Management process to identify threats, measure risks, define IT security requirements, and implement controls on a continual basis.
Business Continuity
To ensure continuous business operations, Our well trained staff can develop and maintain a business continuity plan, and can coordinate and execute the plan when required.
For Embedded Finance
SaaS Cloud-Native platform suite is made for fast, secure digital-mobile financial services
Neobanking
True Digital Banking
SPARK our SaaS platform and relared products are optimized for Neobanks needing loans and savings accounts, payment of bills or money transfers, and other services directly on the mobile phone. SPARK suite address every part of the value chain through its agile and lean frameworks. Branchless banking is the new standard where the only infrastructure for miles around is a cell tower. SPARK and xiPaaS are built and optimized for any currency or language, fast and easy to be deployed to realize Neobanks plans. Our business model can help to extend the neo-banking offerings to increase customers engagement and achieve targeted markets.
Banking Modernization
Customer Lifetime Value
SPARK' Side Core version provides the embedded finance platform that leverages cloud-native microservices to run alongside and extend a bank's existing core systems. SPARK Side Core allows financial institutions to launch new products quickly and meet the changing demands of a digital-first market without undergoing a risky and expensive full core replacement. Our API-led system is the heart of the Side Core. It is built as a series of small, independent services that can be deployed and scaled on a cloud platform. SPARK Side Core provides real-time services to improve the relationship with the Incumbent banking customers and to access new market segments
Mobile Operators
Increase Customer Loyalty
SPARK enables Mobile Operators (MNOs) to efficiently operate with loan origination agencies, and retailers to deliver financial services to the customers as never before. For instance, in the developing world, a person’s cell phone (SIM card) is increasingly becoming an important form of identity, but it can also be her/his only channel to financial services. MNOs can now improve their performance in digital mobile banking by incorporating our products as an integral part of their value supply chain. SPARK' SaaS platform Suite can enhance MNOs financial performance, through reduction in “customer churn” and increase in Average Revenue Per User (ARPU).